Exchange Policy:

Products can be exchanged within 3-4 days of receiving your parcel. Please contact our team to initiate the exchange process. Exchanges are offered in cases where the product is faulty. We kindly request customers to record a video while opening the package to document any pre-existing damage. For size exchanges, customers are responsible for return shipping costs. However, we will cover the cost of resending the new size. Please note, size exchanges are limited to the same design; changes in the dress design are not permitted. Returned products must be unused, in their original packaging, with tags intact. Sale items are not eligible for exchange.

Refund Policy:

We do not offer refunds. If there is a sizing issue or the product is faulty, you may exchange your dress following our exchange policy guidelines.

For any additional queries, please reach out to us : info@threadrevolutions.com